Skull Rose Vine

Shipping Policy

We aim to process and ship all orders as quickly as possible.

Order Processing

• Orders are typically processed within 1–3 business days (excluding weekends and holidays).

• Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• Estimated delivery times are provided at checkout and may vary depending on destination and carrier.

• Please note that delivery delays caused by carriers, weather, or customs are beyond our control.

International Shipping

• International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

• Delivery times for international orders vary by country.

Returns & Exchanges Policy

We want you to love your purchase. If something isn’t right, we’re here to help.

Eligibility for Returns

• Returns must be requested within 7 days of delivery (adjust as needed).

• Items must be unworn, unwashed, and in original condition with all tags attached.

• Proof of purchase is required.

Non-Returnable Items

• Final sale items

• Gift cards

• Customized or personalized items

• Undergarments or swimwear (if applicable)

Return Process

• Contact our customer support team to request a return authorization.

• Once approved, you’ll receive instructions on how to send your item back.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection.

• Approved refunds will be issued to the original payment method within 5–10 business days.

• Original shipping fees are non-refundable.

Exchanges

• Exchanges are subject to product availability.

• If you need a different size or color, please contact us for assistance.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll make it right.